Frequently Asked Questions

How can I get a quote?

You have to fill out an online form or you can chat online from the link that is given at our website. Apart from that, you can also mail us all the required information in regard to your quote inquiry. After that, our staff will approach you at the earliest.

What is the time required to unpack my container?

Unpacking is mostly done the same day or the next day if it is not possible the same day. If the notice is received in advance the unpacking can be done at the earliest.

When can we expect the empty container to be dehired?

The containers are mostly dehired within 24 hours of the request or the same day depending on the time of request received.

Do we require an account to have any work done at Victory Freight?

Setting up a new account is not required as the job can be done on a COD basis.

What factors help me choose the Right Transportation Partner for Me?

It is a challenging task to choose the right transportation partner. Some of the factors which can be taken into account are cargo value, needed delivery speed, dimensions, routes, weight, etc.

What is the information required to get a quote? Does the transport company have any limitations?

In order to get a sustainable, fast-paced, convenient quote, the cargo should be packed on a regular basis. The parcels should not weigh less than 70 kg with a regular palette, postal code of origin & destination, the needed time in transit, cargo content and value.

Do I need to pay extra for Custom Clearance and is it necessary?

The law requires Custom clearance formalities for cargo crossing international borders. The service of brokerage is covered in our quotes but the VAT is your responsibility of yours and the duty owed is to be paid by you to import cargo.

Is the tracking of the shipment live?

You can track your shipment manually. Even our agents keep you notified of the progress of the cargo, and the current status via SMS, phone, or email. We will tell you about each step and keep you fully informed in due course.

What are your working hours?

Our working hours are 24X7.